SECURITY & GUARANTEES
Your Data. Your Trust.
Always Protected.
We take security and compliance seriously so you can focus on growing your business.
GDPR Compliant
We follow strict UK data protection standards. All customer data is processed lawfully, transparently, and only for its intended purpose. Our processes are fully aligned with UK GDPR requirements.
No Passwords Ever
We never ask for your Trustpilot password. We never ask for your email login. We never store credentials of any kind. Your accounts remain 100% under your control at all times.
Secure & Encrypted
All data is encrypted in transit (TLS 1.3) and at rest. We use industry-standard security practices to ensure your customer data is always stored and transmitted safely.
100% Money-Back Guarantee
Not satisfied? No problem. We offer a full 30-day money-back guarantee — no questions asked. We're confident in our service, and we want you to feel the same.
Full Data Transparency
We only ever process customer data to send review invitations and report on results — never to sell or share with third parties. Our sub-processors, retention periods, and your rights as a data controller are all detailed in our Data Processing Agreement and Privacy Policy.
PAYMENT SECURITY
How We Protect Your Payment Details
We never see your card details
Checkout is handled entirely by Paddle, our payment provider. Your card number, expiry, and CVC are entered directly into Paddle's secure checkout — RevuMate's servers never receive or store them.
Paddle acts as merchant of record
Paddle is the merchant of record for every transaction, meaning they handle PCI-compliant payment processing, tax collection, and invoicing on our behalf — the same setup used by thousands of software businesses worldwide.
Clear, itemised billing
Every charge appears on your statement with a clear reference, and a receipt is emailed automatically after each payment. No hidden fees, ever.
Questions About Security?
Our team is happy to answer any security or compliance questions.
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